Online: Dealing with difficult people

Stop toxic people from draining your energy

Dealing with challenging individuals can often drain your energy. However, there are strategies to effectively handle such situations. One approach is to reframe the situation by altering your perspective. Another is to guide the person towards more desirable behavior. Additionally, gaining a fresh perspective on the other person's actions can be beneficial. This course provides you with a range of techniques to address these challenges.

In this course Dealing with Difficult People, you will learn:

How to shift your thoughts regarding specific situations.
How to examine your recurring core beliefs.
Techniques for reading and influencing others' behavior.
The principles underlying the Rose of Leary.
How to utilize the Rose of Leary as a communication model to enhance collaboration.

Understand emotional and response patterns
Change your perspective
Reading time: 4 hours, exclusive of practice and assignments
Study time: 24 hours (estimated)
Total duration: 4-16 weeks

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In this course, you will learn how to effectively deal with individuals whom you perceive as exhibiting challenging behavior. You will develop the skills to understand and influence their actions. This will be achieved by enhancing your emotional control, reshaping your thoughts about specific situations, and adjusting your own behavior accordingly. Gain insight into why you find certain behaviors difficult and adopt a more compassionate approach when dealing with challenging individuals.

Rose of Leary

Explore the action-reaction patterns of the Roos van Leary. Once you master this communication model, you will be able to communicate more effectively and effortlessly influence the behavior of others. As a result, dealing with irritating behavior will no longer drain your energy, and the relationship will improve.

Includes

Fixed thought patterns
Body language
Putting things into perspective
Rose of Leary communication model

Do you struggle with people who take, without giving anything in return?
Do you find yourself dreading working on projects with certain individuals?
Are you unsure how to collaborate with certain colleagues?

Learn effective communication techniques that will help you respond appropriately and interact successfully. By the end of this course, you will have the skills to effectively deal with difficult people.

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Dealing with difficult people

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