New Learning Pathway

Online: Learning pathway Effective career conversations

Key ingredients for effective performance, development and career conversations.

From mandatory annual affair to a meaningful contribution
Many organizations and companies, like insurance companies and commercial banks, are transitioning to a new way of conducting their performance reviews. They move away from annual affairs, with endless forms and dossiers, and increase their focus on the contents of the conversation, turning it into consistent and frequent talks you even look forward to. Managers are encouraging their team members to take control of their own career path.

New skills
A new way of holding a meaningful conversation requires new skills. Not just skills you need for special occasions, but for everyday practice as well, like giving and receiving feedback and truly listening to your conversational partner. It doesn't even matter if you're the directing manager or an employee.

A good conversational partner
A meaningful conversation requires conversational partners with communicative skills. Whether you're the manager or a team member: both roles are equally important. In this learning pathway you'll develop your communicative skills to hold productive, efficient and constructive performance and career conversations

Includes the learning journeys Giving feedback, Attentive listening and Receiving feedback.

1 learning pathway = 3 online courses
Key ingredients for effective career conversations
Reading time: 6-12 hours, exclusive of practice and assignments
Study time: 36-60 hours (estimated)
Total duration: 4-9 months

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Includes the learning journeys

Attentive listening

Almost everyone believes they are good listeners, but is that really the case? In this online course, you will practice giving your full attention to others, sharpen your observation skills, and "listen" to the body language of others.

Giving feedback

Giving feedback can be challenging. In this training, you will learn how to effectively and appropriately express your opinion about desired or undesired behavior. You will acquire skills to improve relationships and support others in their personal growth.

Receiving feedback

Feedback is a gift. Because good feedback can lead to mutual respect, effective collaboration, clarity, improved performance, and reduced stress. In this course, you will learn how to handle feedback in a constructive manner.

For whom?
What and how

For employees and managers

This learning pathway is suitable for managers as well as for employees. When it comes to learning how to hold an effective one-on-one career conversation, it doesn't matter what your position within the company is.

Holding an effective conversation at, and about work is the key ingredient to a succesful collaboration. After you've finished this learning pathway, you'll have to skills and the tools to have that meaningful and productive performance or career conversation.

Upon completion of this learing pathway you will be able to

Give constructive feedback
Share your opinion about (un)desirable behavior
Deal with (negative) feedback
Prevent miscommunication and misinterpretation

From learning pathway to an effective conversation

This learning pathway includes three learning journeys, which allow you to start, hold and end career and performance conversations smoothly and productively.

Upon completion of all three learning journeys, you'll be awarded an official diploma, a quality conversation starter ;-)

But wait...there's more!

Unlimited 24/7 access to more than 200 online courses
Determine your own pace, whenever and wherever you want
Receive certificates for every learning journey you complete

This is how it works

Improve and master a unique skill set
Three practical courses that complement each other
You decide what, when and where
Personal dashboard to monitor your progress
Completed learning pathway = diploma

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