Online: Team conflict

Resolve conflict and create positive change

A successful team can accomplish great feats, like the professional sailing team Brunel that came in second place in the Volvo Ocean Race 2014-15. The team's secret to success was having a clear vision, mission, goals, defined roles, and effective conflict resolution strategies. In this online course, you will discover what it takes to build a successful team and identify potential pitfalls that can impede your team's progress. Lead your team to success, all it needs is the right focus, knowledge, and skills. Let's get started!

Theme: Team development and leadership
Build a strong, close-knit team
Reading time: 30 minutes, exclusive of practice and assignments
Study time: 1 hour (estimated)
Total duration: 1-2 weeks

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For whom?
What and how

This learning journey is for people who want to know more about what can go wrong in a team and what you can do to get your team to ultimately perform better.

A team is always part of a bigger picture. This could be an association, the organization, or even society as a whole. In this learning journey, you'll work on developing, maintaining, and improving your team by preventing conflict.

What will I learn?
The biggest stumbling blocks that stand in the way of a successful team, are addressed in this course. You'll learn about the following elements:

mission and vision
goals
roles and tasks
procedures
personal relationships
the environment
team development
team effectiveness

It's important to have a plan for the future, an ultimate target, to make sure the members of the team are all headed in the same direction. An inspiring mission and vision are the driving forces behind a team. They're essential if you want commitment; they are what makes or breaks the team. To achieve the mission and vision, goals are set. Tangible, measurable goals that the entire team agrees to. To prevent conflict, it's essential that the roles and tasks within a team are clear. Clear procedures ensure that the team can effectively make decisions and follow them through. When team members trust, help, respect, and feel comfortable with each other, this has a positive influence on the way they work together. But perhaps you're not used to looking at a team this way? Or maybe you're wondering if a team like that would be a good fit for your organization? Well, there's only one way to find out. Take what is useful to you. This teamwork training will help you build a strong, close-knit team.

What will I do?
We often think that most problems within teams arise because we don't like someone or don't understand each other. Good news! That's usually not where the problem lies. So... what else could be the cause? Well, there's been plenty of research done on this, and you'll be working on this during this learning journey. You'll get started with the issue of how team conflicts arise and what you can do about it. It goes without saying that what people think of each other does affect the team. In fact, their opinions can be a source of conflict. It's fascinating to look at this from the outside, but what if you're right in the middle of it? As you can see, things can go wrong in many areas, but what's the exact cause of issues within a team?

After this learning journey, you'll know:

what can go wrong in teams
how team conflict starts and what you can do about it
how to help your team do better
improve team productivity and efficiency

A sneak preview

Check out the sneak preview below. Explore a few chapters and you'll see that our journeys are engaging and activating: online learning can definitely be fun and exciting!

Interested?

You now have an impression of the learning journey. Would you like to continue learning? Do you want to give yourself a boost? Then let's get started.

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Meet the master

Our online courses are written by our "masters." Each one of them is an expert in their field, and they all have many years of experience. Among them you'll find trainers, psychologists, coaches, authors, etc.

Ernestine is the creative force behind a range of learning journeys. Her goal is to make learning fun and to teach practical skills that really help people grow.

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